Contact us — we're here to help
Contact us whenever you need legal guidance. Whether you have a quick question or a complex matter, our team responds to every enquiry within one business day. For the fastest response on a new legal issue, use our online intake form — it gives our solicitors the context they need to advise you properly.
Legal Remedy Centre provides regulated legal services across England and Wales. We are authorised by the Solicitors Regulation Authority and committed to plain-English communication at every stage.
Before you contact us
If you have a legal matter you'd like help with, our online intake form is the quickest route — it gives us the context we need to give you a meaningful response. You can also read how our process works or browse about our firm first.
Response time
Within one business day, usually sooner.
Confidential
Everything you share is treated with complete confidentiality.
SRA regulated
Legal Remedy Centre C.I.C.. SRA ID: 811849.
Send us a message
Ways to get in touch
New legal enquiries
The fastest way to get help with a new legal matter is our AI-assisted intake form. It takes around five minutes and a qualified solicitor reviews every submission. Start your enquiry.
Existing clients
If you are already a client, log in to your portal to message your solicitor directly, upload documents, and track case progress. Client log in.
General questions
Use the contact form above for questions about our services, fees, or areas of law. We do not provide formal legal advice by email until a client care letter is signed.
Complaints
If you are unhappy with our service, contact us first at info@legalremedycentre.org.uk. Unresolved complaints can be referred to the Legal Ombudsman.
Contact us — frequently asked questions
How quickly will you reply to my message?
We aim to respond to all contact form submissions and emails within one business day. Enquiries submitted through our intake form receive the same priority — a qualified solicitor reads every submission personally.
Can I call you instead of using the form?
Email and our online forms are the most reliable ways to reach us and ensure your enquiry is directed to the right person. If your matter is urgent, say so in your message and we will prioritise it.
Is contacting you free?
Yes. There is no charge to enquire or submit an intake form. We will explain any fees clearly before you instruct us to act.
What information should I include?
Tell us what has happened, key dates, and what outcome you are hoping for. You do not need legal terminology — plain English is best. The more detail you provide, the more useful our initial response will be.
Will my message be kept confidential?
Yes. All communications are treated confidentially. Legal professional privilege applies once you become a client. See our privacy policy for how we handle personal data.
What if you cannot help with my matter?
We will tell you honestly if your case falls outside our expertise. Where possible, we will suggest alternative routes — such as legal aid, a specialist firm, or a relevant ombudsman.
Learn more about our approach on the about us page, explore our legal advice blog, or read about how it works from first contact to case resolution. See our legal notice for regulatory disclaimers.
Registered office and regulation
Legal Remedy Centre C.I.C. is registered in England and Wales (company number 12086616). Registered office: 287 Regents Park Road, London, N3 3JY. We are listed on the SRA register (ID 811849) and respond to enquiries Monday to Friday during business hours.
For accessibility needs, see our accessibility statement. For data protection questions, see our privacy policy.