Privacy Policy

Last updated: August 2026

Legal Remedy Centre C.I.C. ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store, and share personal data when you use our website or legal services.

Who we are

Legal Remedy Centre C.I.C. is authorised and regulated by the Solicitors Regulation Authority (SRA ID: 811849). Our contact email is info@legalremedycentre.org.uk.

Data we collect

  • Enquiry and intake data: name, email, phone, and details of your legal matter.
  • Client data: correspondence, documents, case notes, and billing information.
  • Website data: IP address, browser type, pages visited, and cookie preferences.

How we use your data

We process personal data to provide legal services, respond to enquiries, manage client accounts, comply with regulatory obligations, and improve our website. Our lawful bases include contract, legitimate interests, legal obligation, and consent where required.

Data sharing

We may share data with courts, regulators, expert witnesses, IT providers, and other parties where necessary to deliver legal services or comply with law. We do not sell your personal data.

Retention

Client files are retained in line with SRA requirements — typically six years after a matter closes, unless a longer period is required by law.

Your rights

Under UK GDPR you have rights to access, rectify, erase, restrict, object, and port your data. Contact us at info@legalremedycentre.org.uk. You may also complain to the Information Commissioner's Office (ICO).

International Transfers

We primarily store and process personal data within the United Kingdom and European Economic Area. Some of our service providers (for example email hosting, cloud storage, or IT support) may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place — such as UK adequacy regulations, Standard Contractual Clauses, or equivalent protections — so your data receives a level of protection comparable to UK GDPR requirements.

If you would like more information about international transfers relevant to your data, contact us at info@legalremedycentre.org.uk.

Cookies

See our Cookies Policy for details on cookies we use and how to manage them.

Security

We use encryption, access controls, and secure hosting to protect your data. No method of transmission over the internet is completely secure.

Changes

We may update this policy from time to time. The latest version will always be published on this page.